
TROUBLESHOOTING
WARNING! Refer to Safety
chapters.
What to do if...
Problem Possible cause Remedy
There is no spark when you
try to activate the spark gen‐
erator.
The hob is not connected to
an electrical supply or it is
connected incorrectly.
Check if the hob is correctly
connected to the electrical
supply. Refer to the connec‐
tion diagram.
There is no spark when you
try to activate the spark gen‐
erator.
The fuse is blown. Make sure that the fuse is
the cause of the malfunc‐
tion. If the fuse is blown
again and again, contact a
qualified electrician.
There is no spark when you
try to activate the spark gen‐
erator.
Burner cap and crown are
placed incorrectly.
Place the burner cap and
crown correctly.
The flame extinguishes im‐
mediately after ignition.
Thermocouple is not heated
up sufficiently.
After lightning the flame,
keep the spark generator
activated for equal or less
than 10 seconds
The flame ring is uneven. Burner crown is blocked with
food residues.
Make sure that the injector
is not blocked and the burn‐
er crown is clean.
The burners do not work. There is no gas supply. Check the gas connection.
The appliance makes
noises.
Some metal parts of the ap‐
pliance expand and contract
when they heat up or cool
down. The noises are nor‐
mal.
The flame colour is orange
or yellow.
The flame can look orange
or yellow in some areas of
the burner. This is normal.
The oven does not heat up. The oven is deactivated. Activate the oven.
The lamp does not operate. The lamp is defective. Replace the lamp.
Steam and condensation
settle on the food and in the
cavity of the oven.
You left the dish in the oven
for too long.
Do not leave the dishes in
the oven for longer than 15 -
20 minutes after the cooking
process ends.
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